We have been going here for years and have always had great service. I highly recommend going here because they always have great prices and salespeople. No one is ever pushy and it is always a pleasure to deal with them.
Terrible service, took my car up there late last summer to get the AC fixed 3 times. It worked until it started getting warm out again this year. Take it up there again and they want to charge me $300+ to to fix the same problem because "it's a different part". So I asked to talk to a manager and conveniently he's on vacation and is going to call me back when he comes in on Thursday. Two weeks later in still waiting on his call. Needless to say I will try my hardest not to bring my car here again.
Poor customer service. After scheduling an appointment in advance, we brought in our vehicle on the scheduled day. We heard nothing from the dealership once we left it. When we returned to pick it up at day's end, we were told that they prioritized others and did not get to our repairs. Will not return to this location. Instead, we recommend the nearby Conyers Ford location, where we took our vehicle and received excellent service.
The service department is great Robbie the service manager is the best.Dillon and mike and peanut are great.Melody in parts is very professional.well they all are. would recommend the service department to all friends and family.
This was an absolute pleasant buying experience. Kenny Morgan was not only a great sales person but i feel like he became a friend. General manager Matt was easy to deal with and got us the deal we needed. The finance guy Dedrick worked hard to get us the rate we wanted even at 8 at night. The whole staff stayed late to get us in a truck and was happy to do it. Our next vehicle will come from covington ford and we will recommend our family and friends use them.
Covington Ford is a US Car Dealer based in Covington, Georgia. Covington Ford is located at 9101 Martin Luther King Junior Avenue, Covington, GA 30014, USA.
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