So, on Wednesday, Feb. 18, 2015...I didn't hear anything from Charles, so I texted at 1154 hours, and it took an hour and a half for him to text back and tell me to call Barry, his manager. I obliged, & Barry gave me his word on the phone that I could finance the car if I could come up with $2,000 down...which is double the initial agreement. I texted Charles 3 times to try to get more info...of course, with no response.
I went into the dealership around 1700 hrs on Monday, Feb. 16, 2015. Spoke with Charles and gave him all of my information, which was entered into the computer. It was raining heavily at closing time (1900 hrs), so we left, and I was told by Charles that with my down payment, we could definitely finance the car I was interested in. I left, hopeful that his statement was true. He assured me in a text later that evening, "You will be fine."
The next morning by 1000 hours, I had not heard anything, so I texted to see what was going on. Charles responded that he just returned from a test drive, so I patiently waited three hours until 1325 hours, and finally heard back from him at 1352 that they needed 20% down ($3,500) instead of the $1,000 that we agreed on the evening prior. I texted him 4 times that afternoon and heard NOTHING, only to be told by his receptionist that he left early...and I didn't hear a thing!
So today, Thursday, Feb. 19, 2015 at 1004 hours, I got a text from Charles saying I was approved for the car. I immediately responded and asked for the sale price, monthly payment price, & interest rate...didn't hear a word.
***Victoria M.***
Great customer service. I didn't think I would be able to get a vehicle, I called different places, went here and there. But i was refer to come to US Auto Sales in Covington to see Dion. He was very helpful. And I finally getting my ride today. Thank you, Thank you. Charles and Rodney they all are great. So please come and see them if you need a ride. I got a 2007 white jeep commander. Very happy ☺
Terrible, if I could add negative stars, I would.
I don't tolerate other men who lie to my face and disrespect me without batting an eye.
came out of bankruptcy. I recommend US Auto to anyone who has credit issues, not a lot of money, but wants a nice, reliable car. I also recommend you get Steven as your Sales Representative.
My salesman Charles was awesome. Granted I would have like a lower down payment , buy we worked it out and got the deal done. I am happy with my second US Auto purchase!
My sales person was Charles McBryde, accompanied by his sales manager Barry Silk...and I'm calling the two out by name because they both lied to my face, which I find extremely disrespectful.
Purchased a car from them and within 2 weeks it's in the shop because it won't start. Left me without a car had to get rides to and from work while they avoided my calls and told me I had to pay them $100 dollars to look at it when I put less than 400 miles on it. Paid roighly $30 grand for a pos that isn't even reliable.
I called Barry at 1307 hours today, to be told that I had to put $2,200 down at delivery, & pay extra $500 two times to satisfy the down payment amount.
Let me say first, that I've been sold lemons and mistreated by dealerships before, so it made me very fearful of buying another car. But I can honestly say my experience with Steven and Edward at the Covington location changed my opinion about used car/buy here, pay here dealerships. I was treated with respect and honesty. They were very kind, patient, and informative.I got a car that was what I wanted within my price range and they worked with me on the down payment. I bought a 2013 Nissan Sentra with 44,000 miles for a reasonable price and I wasn't priced gouged on the interest rate even though I just
These guys are crooks, liars, & have no clue how to be respectful, honorable men. Do NOT visit this store!!!
Us Auto Sales is a US Car Dealer based in Covington, Georgia. Us Auto Sales is located at 3192 Emory St NW, Covington, GA 30014, USA.
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